Introduction to Health Care Management,So,Now You Are in Change,Leading Your Team and Managing When Others Report to you,Planning and Organizing,Managing Up,Down and All Around,...
Getting Organized To Quality,Competing On Delivery,Competing On Cost,Competing On Flexibility,Connecting The Concepts and Reaping The Rewards.
Introduction and Overview of Hospitality Bridging Healthcare,A Systems Model for Hospitality Bridging Helahcare ( H2H ) as a Driver for High Quality Patient/Guest Service Delivery.
Introduction,Healthcare Process Management,The Business Process Model Notation - BPMN,Modeling Perspectives in BPM,Workflow Architectures,Conclusion.
Klinik Perusahaan,Penyelenggaraan Pelayanan Kesehatan Kerja
Falsafah Kalosara dalam Masyarakat,falsafah Bhinciki Kuli dalam masyaraka Buton.
Quality and Performance in Health,Performance Improvement Methods,data Analytics and Population Health.
Konsep Komunikasi,Komunikasi dalam Pelayanan Keperawatan,Komunikasi Terapeutik,Kesadaran Intrapersonal dalam Hubungan Interpersonal Perawat-Klien,Penggunaan Diri Secara Efektif dalam Komunikasi Terpeutik,Tahap Komunikasi Terapeutik,Strategi Menanggapi Respon Klien,Hambatan dalam Komunikasi Terapeutik,Komunikasi Terapeutik pada Kondisi dan Kelompok Khusus.